Find quick answers to common questions about our AI Teammate.
General Questions
Ozoo is an AI-powered platform that helps teams integrate artificial intelligence into their workflow and culture.
By automating routine queries and tasks, Ozoo reduces employee time spent searching documents or repeating processes often saving 2+ hours per person daily. This translates to faster response times, higher resolution rates, and lower operational costs without hiring additional staff.
Free sites and basic AI tools offer limited processing for large documents, lack enterprise security, and often hallucinate or fabricate information. Ozoo is built for business-scale use: it handles multi-gigabyte documents, uses proprietary technology to ground responses strictly in your uploaded content (minimizing hallucinations), and operates on secure, internal processing without sending data to external providers like OpenAI.
Ozoo is ideal for mid-to-large teams and enterprises seeking measurable ROI through automation without changing workflows or compromising data control.
Features and Outcomes
Faster customer support resolution and higher satisfaction scores
Reduced time on research, IT troubleshooting, and compliance checks
Improved employee productivity by providing instant access to internal knowledge
Scalable automation that grows with your organization, delivering consistent results
Ozoo processes and indexes your documents internally, creating semantic representations for context-aware answers. It prioritizes verified knowledge sources, provides source citations (if enabled), and uses advanced techniques to eliminate hallucinations—ensuring every response is grounded in your content.
Yes, use the 'Upload' feature anytime to add files and keep AI Teammates current with the latest information.
Security, Privacy & Compliance
Ozoo operates on AWS infrastructure with enterprise-grade security: data is encrypted at rest and in transit, access is role-based via IAM controls, and logs are sanitized. As an official AWS Partner, we leverage services like S3 for storage, ECS/Fargate for processing, and CloudWatch for monitoring. No third-party vendors or external integrations access your data.
No. Data is processed internally using our proprietary LLM engine. No user data is transmitted externally, even for integrations. When interacting with any LLMs, we use proprietary encryption to protect interactions, ensuring compliance with privacy standards.
Ozoo complies with GDPR, CCPA, and similar regulations. User data can be deleted upon request at any time. Our ISO 9001 and ISO 27001 certifications apply to overall operations, and we conduct regular security audits. Data is stored securely on AWS - you retain full ownership, though Ozoo operates as a secure SaaS model (no direct integration with your own infrastructure).
Data is retained only as long as necessary. Users can request deletion anytime, and unnecessary data is automatically removed after the retention period.
Setup & Integration
Sign up for a free trial or book a demo. Connect data sources (documents, CRMs, wikis) and configure teammates; basic setup is quick, with no major workflow changes required.
No. Ozoo integrates with existing tools (CRMs, document stores, portals) and works conversationally like chatting with a teammate. No training or process overhauls are needed.
Yes, invite team members for shared access, with role-based permissions to maintain security.